About Us
Shoppo is an Australian online retail store operated by Sello Products Pty Ltd (ABN 31 608 433 478).
Our goal is to make everyday shopping simple by bringing together a broad range of products across categories such as home and living, pet supplies, health and beauty, lifestyle products and other everyday essentials.
What We Do
Shoppo works with established suppliers, distributors and fulfilment partners to offer customers a wide selection of products through one convenient online store.
Rather than limiting our range to products stored in a single warehouse, we work with multiple suppliers and fulfilment locations. This allows us to offer a broader product selection while using available delivery services to fulfil orders across most serviceable locations in Australia.
Because products may be supplied from different locations, items within the same order may occasionally arrive in separate deliveries.
Our Products
We aim to provide clear and accurate information about the products available on Shoppo, including:
- product descriptions and specifications;
- pricing and availability;
- product images;
- shipping information; and
- applicable return conditions.
Our product range may change as new products become available or supplier inventory changes.
Delivery Across Australia
We deliver to most serviceable locations across Australia using a range of courier and delivery partners.
Shipping availability is determined by factors such as the product, delivery postcode, parcel size, warehouse location and current carrier serviceability.
Shipping costs are displayed at checkout before payment, and tracking information is provided where available.
For full details, please refer to our Shipping Policy.
Returns and Customer Support
We want customers to have clear information before and after making a purchase.
Eligible unused and unopened products may be returned within 14 days of delivery under our change-of-mind return policy, subject to the conditions and exclusions outlined in our Return and Refund Policy.
All returns require prior approval from our customer support team before products are sent back.
For order enquiries, returns, delivery questions or product support, customers can contact us by email.
Email: info@shoppo.com.au
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM Australian Eastern Time (AEST/AEDT), excluding public holidays
Response Time: We aim to respond within 48 business hours.
Our Business
Trading Name: Shoppo
Operated By: Sello Products Pty Ltd
ABN: 31 608 433 478
Business Address: 7 Duigan Dr, Moorabbin Airport VIC 3194, Australia
Website: shoppo.com.au
Email: info@shoppo.com.au
Shoppo is committed to providing transparent product information, clear pricing, straightforward policies and reliable customer support throughout the shopping experience.